Order Status & Tracking


We do our best to make checking the status of your order and tracking it as simple as possible. We have multiple ways for you to get an update on the status of your order.

Order Confirmations

Immediately after your order is placed, we'll send you a confirmation with all order details to the e-mail address provided at checkout. You can use this e-mail to review the status of your order in your account.

Order Statuses

You can always view the status of your order and your tracking number when it is available by visiting your account.

Tracking Your Order

Tracking numbers are typically generated throughout the business day Monday-Friday. We will always send you a follow-up e-mail with tracking information once your order has shipped. If it has been more than 48 hours and you have not yet received tracking information, please check your spam folder and contact us. You can view both the status of your order and all of your tracking numbers in your account.


Ordering with a Coupon/Rewards

Our website only allows for one coupon to be used per order. Coupons can not be combined with other promotions or rewards. Our rewards program generates a coupon to be used on our site. 


Overall Fantastic

Over all fantastic. From the ordering process, to how fast the shipping is and also the customer service. This is why I only shop on GenRacer for my coupe! Keep up the stellar work

Posted By: David Taylor

Awesome Service

I recently purchased the ARK test pipes for my 2010 Hyundai Genesis Coupe 3.8 and must say was the best thing I’ve done aside from from getting my aftermarket exhaust. Sounds louder and drives faster! No hassle, got the pipes within three days. Thank you GenRacer,

Posted By: Joey Coughlan
Product: Ark Test Pipes

Simply the Best Service

Most places just sell parts and when you call them it feels like you are bothering them. My last transaction with GENRACER left nothing to be desired, meaning it could have not been better. I purchased front and rear WHITELINE sway bars, front & rear DBA rotors, and EBC YELLOWSTUFF brake pads. I called just after I ordered the parts because I received an "out of stock" email notification. When I called back to chat with someone *** answered the phone. He couldn't have been more knowledgeable about exactly what I was looking for when it came to the right brake pad for my needs (street/track). Come to find out the pads I picked (DBA's) were not the best pads for my application so im very glad I talked to ***!! I just recently had everything installed, bedded the pads and I am so happy I used GenRacer for my 16 R-Spec Coupe!! Thanks again ***!!!

Posted By: Steve Richard
Product: EBC Brakesm

Perfect Service

This is the best website I have ever ordered my parts from.. everything is shipped on time and in perfect condition. I will keep ordering parts from you guys until I run out of parts to order Haha

Posted By: Lauren Bryant
Product: Spec D Tail lights

So Awesome

Order came fast and looks amazing on my car. I did have one problem where one tail light would blink sequentially and the other didn’t. I sent an email late in the day inquiring about it. I wasn’t expecting a response until at least the following day as it was so late. Within an hour they had gotten back to me informing me of a switch on the inside of the housing where you can choose sequential or regular. Sweet! Top notch customer service.

Posted By: Kevin F.
Product: Spec D Tail Lights